Terms of Use
The agreement covering the use of Clenva and its subscriptions.
These Terms of Use (“Terms”) are an agreement between you and VINLAMCOM, SRL (“we”, “us”), a company registered in the Republic of Moldova, and govern your use of the Clenva Cleaner Guru app (the “App”) and the website clenvacleaner.com. By downloading or using the App, you agree to these Terms. If you do not agree, do not use the App.
01License
We grant you a personal, non-exclusive, non-transferable, revocable license to use the App on Apple-branded devices that you own or control, for personal, non-commercial purposes, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. You may not copy, modify, distribute or sell the App; reverse-engineer it except where the law expressly allows; use it unlawfully or for content you have no right to access; or interfere with its security or subscription features.
02What the App does
The App helps you find similar and duplicate photos, videos and contacts so you can review and remove them, shows what is using your storage, and provides Secret Space, a private area inside the App for photos, videos and contacts. Suggestions are generated automatically and may be wrong. You are responsible for reviewing items before deleting them. We do not guarantee any particular amount of storage freed.
03Secret Space
Secret Space content is stored only on your device. We do not back it up and cannot recover it. Deleting the App, resetting your device or losing access to it can permanently remove Secret Space content. You are responsible for keeping copies of anything important.
04Subscriptions and free trial
- The App is free to download. Some or all features require an auto-renewable subscription purchased through your Apple ID. Prices and billing periods are shown in the App before you confirm.
- Where a free trial is offered, payment is charged to your Apple ID at the end of the trial unless you cancel at least 24 hours before it ends. Any unused part of a free trial is forfeited when you purchase a subscription.
- Subscriptions renew automatically for the same period unless auto-renew is turned off at least 24 hours before the end of the current period. Renewal is charged within 24 hours before the period ends.
- You manage and cancel subscriptions in Settings → your name → Subscriptions. Access continues until the end of the period already paid for. Deleting the App does not cancel a subscription.
- We may change prices or plans. Changes never affect a period you have already paid for.
05Refunds
Payments are processed by Apple, and refunds are handled by Apple under its policies at reportaproblem.apple.com. This does not affect your rights under mandatory consumer protection law.
06Updates and availability
We may update, change or discontinue features of the App. We do not guarantee that the App will always be available or error-free.
07Intellectual property
The App, its name, icon, design, code and this website belong to us or our licensors. These Terms do not transfer any ownership to you.
08Disclaimer
To the maximum extent permitted by law, the App is provided “as is” and “as available”, without warranties of any kind, express or implied, including accuracy, reliability or fitness for a particular purpose.
09Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages, or for loss of data, photos, videos or contacts, including deletions you confirmed and loss of Secret Space content. Our total liability is limited to the amount you paid for the App in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law or your rights as a consumer.
10Termination
You may stop using the App at any time by deleting it; remember to cancel any subscription separately and to move content out of Secret Space first. We may suspend or terminate your license if you materially breach these Terms.
11Apple-specific terms
- These Terms are between you and us only, not with Apple Inc. We, not Apple, are solely responsible for the App and its content.
- Apple has no obligation to provide maintenance or support for the App.
- If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation regarding the App.
- We, not Apple, are responsible for addressing any claims relating to the App, including product liability claims, claims that the App fails to meet legal or regulatory requirements, and claims under consumer protection or privacy laws.
- We, not Apple, are responsible for investigating, defending, settling and discharging any third-party claim that the App infringes intellectual property rights.
- You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
- You must comply with applicable third-party terms when using the App.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
12Governing law
These Terms are governed by the laws of the Republic of Moldova. If you are a consumer living in another country, you keep the protection of the mandatory consumer laws of your country and may bring claims in its courts.
13Changes
We may update these Terms. The current version is always available at clenvacleaner.com/terms, with the date at the top. If you continue to use the App after changes, you accept the updated Terms.
14Contact
VINLAMCOM, SRL, Republic of Moldova · support@clenvacleaner.com